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- Serious injury or death: HomeAway/Expedia ignores substantial hazards in Amsterdam Rental
- Expedia/HomeAway "Guarantee" False, Misleading, Confusing & Violates Consumer Protections
After we had been on boat for a week, we got the following from the owner of the rat-infested canal boat that Expedia/HomeAway rented to us in Amsterdam.
As is apparent from the email below, the boat owner asked us to lie to city officials about the illegal rental.
We also learned that the City of Amsterdam had, in fact, ruled the rental illegal even before we arrived.
I forwarded this email to the U.S.Consulate to inform them and to stress that we had no intention to lie to city officials.
We received a reply from the Consulate accompanied by a list of law firms.
As yet, Expedia/HomeAway has failed to address this issue (among many other issues and misrepresentations).
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